Privacy Policy

Last updated August 21, 2026

This website

This policy describes how Compassion & Healing Counseling, LLC (“the practice”) uses information collected through this public website. It covers contact forms, testimonials, cookies needed to run the site, and related technical data. It is not a substitute for a clinical Notice of Privacy Practices for treatment records.

Who we serve

The practice offers mental health counseling via a telehealth platform to residents of Florida and Massachusetts. This website is informational. Submitting a form does not create a therapist–client relationship.

Information you provide

If you request an appointment or send a message, we collect the details you enter (such as name, email, phone, state, payment preference, and your message) so we can respond. Please do not include diagnoses, treatment details, or other health information in website forms.

How we use website submissions

Website submissions are used to screen appropriateness of services and/or a 15-minute introductory consultation, and to answer questions. We do not sell your information. Submitting a form does not establish counseling services.

Website hosting and email delivery

Companies that host this website and send email on our behalf may handle those website and email messages only to operate the site and deliver those emails. That is not a counseling appointment and is not a clinical record unless and until you become a client under a separate clinical agreement.

Website cookies and browser session

The public website uses only what is needed to remember language preference and to keep the site working (a technical browser session — not a counseling appointment). We do not use advertising or cross-site tracking cookies on this site.

Testimonials

Testimonial invitations use the email address the practice already has for that invite. Published testimonials show only the display name, date, and message you submitted through the invite process. Submissions that include personal health information are not published, for the protection of your privacy. Please do not include diagnoses, treatment details, or other health information in public testimonials.

Children

This website is not directed at children or teenagers. Do not submit information about a minor through public forms.

Contact

Questions about this website policy: call or text (561) 921-5824 or use the contact form. For clinical privacy questions about treatment records, ask the practice directly after you are a client.

Contact